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Your Jetstar booking reference is a 6-character combination of letters and numbers. If you made your booking at jetstar.com you’ll find it at the top of your itinerary.
Book flights at jetstar.com to get there with the lowest fares guaranteed, backed by our Price Beat Guarantee. Conditions apply. Jetstar – All day, every day, low fares.
Use Live Chat to start your claim. You'll need your booking reference number, which you can find on your itinerary.
Your itinerary contains useful information, such as your booking reference number, date and time of travel, and any special requests you might have made when booking. Make sure to check that you’ve added the extras you need to each flight on your trip.
If you made your booking at jetstar.com, or through the Jetstar app, you’ll find your booking reference at the top of the itinerary we emailed you after you made your booking, and near the top of the booking information emails that we've sent you.
Got a Jetstar question? Need some assistance with your booking? This is your one-stop shop for all Jetstar customer support enquiries.
