Αποτελέσματα Αναζήτησης
15 Νοε 2022 · This Notice contains important information about your rights established under Canada’s Air Passenger Protection Regulations (APPR), as amended, for travel from and to Canada operated by United Airlines and its United Express (UAX) partners (United).
Complaint. Tell us about it so we can improve how we serve our customers. Have a compliment or concern, or want to let us know about a recent experience? Please fill out the information below to start a request with our Care team.
In order for us to process your claim expeditiously, please supply your name, contact details (email address and/or mailing address), ticket number, flight number, booking reference and details of the claim you are making. To make a claim for compensation, please contact United Customer Care online at: united.com/feedback.
(1) This guideline sets out the Complaint Resolution Office process for dealing with air travel complaints. (2) It provides instructions for passengers and airlines on the steps in the process, how they can participate and the deadlines that apply.
Step 1: Passenger complaint form submitted. You submit your complaint using the online complaint form. The form collects the information and documents you will need to support your case.
For international travel to which the Montreal Convention applies, liability for loss, delay, or damage is limited to 1,131 SDR per passenger for baggage, whether checked or unchecked. Exchange rates are
Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.
