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  1. If the product is a national brand, call or write a letter to the person responsible for consumer complaints at the company’s headquarters, i.e., the company’s public relations representative or president. Many companies have toll-free telephone numbers, often printed on the product.

  2. Based upon consumer complaints or investigations, the Bureau is authorized to take formal legal action against persons and organizations who engage in unfair and deceptive conduct in the advertisement or sale of goods or services within the Commonwealth.

  3. Submit a Complaint. The Pennsylvania Office of Attorney General receives more than 50,000 complaints and referrals each year, which allows us to fight on your behalf. You can submit a complaint online or by printing out and sending a form into our office.

  4. 1 Ιουν 2023 · Pennsylvania consumers can email us at consumer@paoca.org or call the OCA’s toll-free call center at 800-684-6560. Members of OCA staff respond to all customer contacts by providing information or by otherwise helping consumers resolve their complaints and concerns with their utility provider.

  5. Contact Us: If you have additional insurance-related questions or need help resolving an issue, our Consumer Service Bureau can help. They can be contacted: Online: Visit our Contact Us Form and select the category: 'Consumer Questions' from the drop-down menu. By Phone: 1-877-881-6388. Consumer Protection Laws

  6. Pennsylvania Office of Consumer Advocate. 555 Walnut Street 5th Floor Forum Place Harrisburg, PA 17101-1923. Phone: 717-783-5048 Toll Free: 800-684-6560 Fax: 717-783-7152 Email: consumer@paoca.org

  7. Contact Information: Toll Free: (800) 684-6560 Main Number: (717) 783-5048 Email: consumer@paoca.org.

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