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  1. Contact Member Services. Choose from the following contact options for questions and concerns about your plan, benefits, billing, account management, and more. Important: If you think you or someone you care for is having a medical or mental health emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care ...

    • Consumer

      24/7 ADVICE. Get on-demand medical advice anytime, anywhere...

    • Kaiser Permanente®

      A personalized approach to great health. Get primary care...

    • Member Support

      Customer Service: Call (888) 225-7202, TTY 711. For...

  2. You. Your personal care team. Our doctors, hospitals, and health plans are all connected — collaborating seamlessly across specialties so you can stay at your best. Care your way. You get convenient access to care that fits your life. Talk to a health care professional from anywhere — by phone,* email, or video.* *When appropriate and available.

  3. about.kaiserpermanente.org › communities-we-serve › mid-atlantic-communityMid-Atlantic States | Kaiser Permanente

    Contact us. As a leading nonprofit health plan in the Mid-Atlantic States, Kaiser Permanente is committed to using all of our assets and influence to help make the communities we serve among the healthiest in the nation. We are your trusted partner in total health, purposely partnering with the community to advance our shared mission for everyone.

  4. 24/7 ADVICE. Get on-demand medical advice anytime, anywhere from a registered nurse—without waiting for an appointment. Just call our 24/7 advice line at 800-777-7904 (TTY 711).

  5. Connect with a Kaiser Permanente advisor to learn more: 800-324-9208 (TTY 711), Monday through Friday, 10 a.m. to 9 p.m.

  6. A personalized approach to great health. Get primary care that supports your whole health — Well by Kaiser Permanente is now open in Friendship Heights. Enjoy high-quality 1 care in an intimate, personalized setting that’s backed by the power of Kaiser Permanente, the region’s leading health system. 2 Your care is connected through your ...

  7. Customer Service: Call (888) 225-7202, TTY 711. For In-network HMO benefits: Emergency – Dial 911 or go to the nearest Emergency Room. After-hours & Urgent Care – (800) 777-7904. Option 1. Medical Advice/Appointments – (703) 359-7878, (800) 777-7904, TTY (703) 359-7616. Provider Referrals and Authorizations – (800) 810-4766.