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  1. If you use TTY/TDD, call a relay operator first at (800) 662-1220, and ask the operator to call the Telephone Claims Center at (888) 783- 1370. You may claim your weekly benefits Monday through Friday from 7:30 AM until midnight and from 12:01 AM Saturday until midnight on Sunday.

  2. If you have difficulties with NY.gov ID, call the Contact Center at 800-833-3000 from 8:30 a.m. to 4:30 p.m. Monday - Friday Certify For Weekly Benefits by Phone The Telephone Claim Center is available toll-free during business hours to certify:

  3. Contact us form. NOTE: Please do not use this form to inquire about your unemployment insurance claim or your online services account. NY.Gov Assistance. (800) 833-3000. Call this number for help with your online services account. Report Fraud. UI Fraud & Identity Theft. Unemployment Fraud and Tax Bills. After Reporting Fraud. Report Fraud.

  4. HR Connects is accessible 24/7 online, with live support available 7 am - 7 pm Monday – Friday. Access HR Connects through the Infonet or hrc.nyp.org. Learn more about employment, resources, and access information for current and former employees at NewYork-Presbyterian.

  5. 1-877-279-0325. Call New York Life at 1 (800) 225-5695 for questions about your policy, claim, or application - our customer service representatives are happy to help.

  6. Contact Telephone Claims Center (TCC) staff from 8:00 am to 5:00 pm, Monday through Friday. Contact the Unemployment Insurance Appeal Board The Board decides issues of benefit eligibility and unemployment insurance contribution liability.

  7. Employee Benefits Division (EBD) Contact EBD for information about NYSHIP enrollment, eligibility, premium payments and Medicare Part B reimbursement. 518-457-5754. 1-800-833-4344 (U.S., Canada, Puerto Rico, Virgin Islands) Monday through Friday, 9 a.m. to 4 p.m. Eastern time. New York State Department of Civil Service. Employee Benefits Division.

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