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Refunds (request or status check) If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. If you bought your ticket from a travel agent or on another website, contact them for refund help.
- Request a Refund
Simply enter your ticket number and passenger last name and...
- Receipts and Refunds
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- Request a Refund
Refund request. You'll need to submit a separate request for each ticket number associated with your reservation. Seats and bags have a unique ticket number as well.
Find your ticket number.
Simply enter your ticket number and passenger last name and go! We'll look up your ticket and advise you of your refund eligibility and options. Refund requests must be submitted individually for each ticket in a record locator.
Use our refund form to request a refund for your United Airlines purchase of tickets, seats, Wi-fi, baggage fees, change fees, upgrades, economy plus, United club passes, subscriptions, and more.
If you don’t travel because we cancel a flight or schedule changes, you can get a refund. To learn more about your different options, use our tool or request a refund using our form.
Bags. Help with your bags. Contact us for help with: Delayed bags. Damaged bags. Missing items. Mishandling of items. Delayed or damaged baggage. Contact us. For more help with your bags, fill out the contact form. On the form, choose 'Status of delayed bags' from the 'Subject' pull-down menu, then fill in your information. Contact us.
