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22 Μαΐ 2024 · Customer service is a set of actions a company takes to help customers. Usually, it involves talking or writing with customers. Customer service representatives assist customers over the phone, email, or in person. The aim of customer service is to increase customer satisfaction and loyalty.
16 Ιουλ 2022 · The definition of customer service. Customer service (cus·tom·er serv·ice, noun) is "the assistance and advice provided by a company to those people who buy or use its products or services," according to Lexico. It’s also the processes that support the teams making good customer service happen.
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26 Αυγ 2022 · Si tuviéramos que dar una definición de customer service diríamos que es el servicio que se da al cliente para escucharlo y resolver todas sus dudas antes, durante y después de la compra para que tenga la mejor experiencia posible. Repetimos: antes, durante y después.
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3 Μαΐ 2024 · Customer service isn’t limited to a one-time interaction at the point of a sale, but rather is an ongoing process that touches on every part of the buyer’s journey. It includes numerous ...
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy, enjoyable experience with your brand. But customer service is more than solving a customer’s problems and closing tickets. Today, customer service means delivering proactive and ...
