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26 Ιουν 2024 · IndiGo reported to Mint that since launching its chatbot '6Eskai' in November 2023, the workload for its customer service agents has decreased by 75%. The airline developed 6Eskai in partnership...
25 Ιουν 2024 · IndiGo and Air India, two prominent airlines of India, have disclosed their intentions of leveraging AI technology into the company to improve customer care services to ensure that a...
4 ημέρες πριν · The innovative addition to IndiGo’s digital ecosystem is built on the generative AI assistant platform developed by Riafy, a Google partner. 6Eskai enables customers to book tickets, check-in, generate boarding pass, check their flight status, and ask their queries on WhatsApp. The service can address customer queries received via text and voice
26 Ιουν 2024 · Send a WhatsApp text message to +91 7065145858 by typing “Hi There”. The AI chatbot, 6Eskai introduces itself and greets you. Certain options will occur in the chat including booking flight tickets, web check-in, boarding pass, and flight status. Choose ‘Book flight tickets’.
26 Ιουν 2024 · Here’s a step-by-step guide on how to book a flight using 6Eskai: Start by sending a WhatsApp message to +91 7065145858 with the text ‘Hi There’. The chatbot, 6Eskai, will introduce itself and present several options, including booking flight tickets, web check-in, boarding pass, and flight status. Choose the ‘Book flight tickets’ option.
22 Ιουν 2024 · IndiGo booking assistant 6Eskai on WhatsApp: How to use this service. To use this service, customers can initiate a WhatsApp by sending a text to this number - +91 7065145858. For this WhatsApp ...
28 Ιουν 2024 · Using the online check-in or mobile app is the easiest way to check-in for your Indigo flight. The mobile app is available for both iOS and Android mobiles. If you still haven’t checked-in, then the counters at the airport it is.
