Αποτελέσματα Αναζήτησης
27 Ιουν 2024 · Insights: Look for a live chat solution that tracks live chat metrics and KPIs – like chat volume, average response times, and CSAT. A live chat widget that’s easy to use and functional will boost agent productivity – and, by default, customer happiness.
14 Ιουν 2024 · We’ve tested and reviewed the best chat widgets out there. Compare the chat widget features and pricing, and find the best one for your business needs.
6 ημέρες πριν · Typing indicators allow you to show to users who is currently typing in the channel. This feature can be switched on/off on a channel-type basis using the CLI or directly from the Dashboard. If you are using one of the official SDK libraries, you will only need to ensure that typing indicators are enabled to get this working.
10 Ιουν 2024 · What is Live Chat? In a nutshell, live chat is a tool attached to your website that helps you interact with your visitors in real-time. Consequently, it’s a handy communication means that saves a lot of time for both, your support agents and your (existing & potential) clients.
28 Ιουν 2024 · Want to measure live chat agent’s performance accurately? Here’s a list of top metrics & KPIs to track the success of live chat agents & ways to improve them.
9 Ιουν 2024 · Overview. Speech to text converter to fill active text area with your voice using the built-in speech recognition engine of your browser. This browser extension brings native speech-to-text...
25 Ιουν 2024 · Live chat software lets human employees speak directly to customers, but it also allows businesses to create chatbots that automatically answer common customer questions and requests.
