Αποτελέσματα Αναζήτησης
11 Ιουλ 2024 · To use a canned response in chat, type in the hash sign followed by a shortcut, for example, #thank (try it out!). Check out our blog for canned response examples and tips & tricks . Learn how to use canned responses with our webinar .
15 Ιουλ 2024 · In this blog post, we’ll share 63 live chat templates for custome service. You can implement these across live chat touchpoints like websites, social media, or mobile apps. These templates will help support agents cover a wide range of topics, from account management to product support.
6 ημέρες πριν · Whether you're crafting emails, participating in online discussions, or engaging in real-time chat, faster typing allows you to articulate your thoughts more quickly and efficiently. This can lead to more dynamic and productive conversations, especially in fast-paced work environments.
15 Ιουλ 2024 · Insights: Look for a live chat solution that tracks live chat metrics and KPIs – like chat volume, average response times, and CSAT. A live chat widget that’s easy to use and functional will boost agent productivity – and, by default, customer happiness. The happier your agents are, the better they’ll treat clients!
19 Ιουλ 2024 · Besides that, we’ve also covered proactive live chat opening message ideas, use cases, and examples to help you get started. We’ve also included a small step-by-step guide on how to add proactive live chat messages to your website.
9 Ιουλ 2024 · Practice your typing speed and accuracy (a.k.a. keyboarding), proofreading, and/or spelling skills at home. Choose one test or all three. TestGenius provides practice tests for individual users to get a good idea of their marketable job skills.
3 ημέρες πριν · Live support can significantly enhance your customer experience. While phone support is traditional, live chat has become increasingly popular. It offers instant interaction like phone calls, but with added efficiency. Many customers now favor live chat for its convenience and quick response times.
