Αποτελέσματα Αναζήτησης
17 Νοε 2021 · I am sorry about the trouble you are experiencing with Prime Video on your TV. Thank you sharing the troubleshooting steps you have already performed on the device. Let's de-register your TV from your Amazon account and register again. To de-register a device from Prime Video: Go to your Prime Video Settings.
Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Prime Video isn’t working on your smart TV because you need to clear the cache or reset the Prime Video app. If that doesn’t work, restart the WiFi and connect the streaming app to another device. If it works on a different device, your TV should be reset. If not, check your account’s subscription.
12 Αυγ 2023 · Can't even get into your account? If so, you might see Prime Video Error 5004 or 5005 or similar. As a first step, reset your password. To do this, on the log in screen, select Need help? > Forgot your password? and follow the prompts. If this doesn't fix the problem, do a hard restart of your device (be it your computer, smart TV, or whatever).
11 Ιουν 2024 · Step 1: There’s a chance that you could actually be experiencing a full network outage. Grab your smartphone or hop on a PC, then try opening a web browser. No dice? You’ll probably just...
22 Μαρ 2023 · If Amazon Prime isn't working, the first thing to check is your account status. You probably know that Amazon Prime Video isn't 100% free. You'll either have access to it via the annual Amazon Prime subscription or the monthly video-only subscription. To check if your account is active: Open a browser window on your PC or mobile.
22 Απρ 2024 · 1. Make Sure Your Samsung TV Is Compatible With Prime Video. The Amazon Prime Video app only works with Samsung smart TV models from 2015 or later, all of which run Samsung’s Tizen OS. You can check the year and operating system version of your Samsung TV on their website here.
