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  1. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  2. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Reservations and ticket changes. Travel credit.

  3. We'll never ask for security-related changes or personal or financial information via email, phone or mail. Attempts should be considered fraudulent.

  4. 9 Μαρ 2016 · The maddening computer-generated e-mail responses from American's customer relations department are creating an alienating environment for customers; we have lost control over most aspects of our interactions with the company.

  5. 27 Νοε 2023 · To register complaints, one must use the e-form linked to here: Email AA Customer Relations (pops up AA e-form); there is no publicly published telephone number to call for AA Customer Relations. NOTE: form limited to 1,500 characters.

  6. 2 Ιουλ 2024 · Sending Complaints by email to American Airlines E-mails are ideal for detailed inquiries, especially for compensation claims. You can keep track of what you said and also how the airline responds!

  7. 26 Ιαν 2022 · If you receive an email from American Airlines alerting you that your primary email address has been changed, it could be a scam.

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