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  1. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.

  2. Find information about our headquarters location, corporate structure, board of directors and senior leadership team.

  3. With our efforts focused on 3 areas — social good, global health and well-being, and our military heroes — our airline and team members have supported countless initiatives to make a difference for those who need it the most. Let Good Take Flight. Our path to net zero.

  4. American Airlines Center offers convenient services including wheelchair assistance, lost and found, and stroller and wheelchair check-in. These services can be obtained by contacting a Guest Services Representative.

  5. Operational Hours: Monday - Sunday 6:00 a.m. - 8:00 p.m. (Central Time) Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account

  6. American Airlines Center is closed on major holidays unless an event is taking place at the venue. Ticket Office hours may vary on holidays. Please call 214-665-4797 for exact hours of operation.

  7. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: With our online tools, you can manage your trip your way, without having to pick up the phone.