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12 votes, 43 comments. Does anyone have an email or phone number to call? Spoiler alert: chat wasn’t much help.
- Customer service agent : r/frontierairlines - Reddit
Has anyone found a way to talk to a human ? Their 800 number...
- Frontier doesn’t really have a phone number for customer ... - Reddit
you’ll have to continue typing “customer service” on chat to...
- Anyone have a phone number for customer support? - Reddit
No. No more phone support anymore. Online chat is your only...
- Frontier Airlines shut down its customer service phone line
A good customer service experience isn't having you take...
- Frontier Airlines gets rid of telephone customer service : r/news - Reddit
Getting rid of phone service generally leads to happier...
- Customer service agent : r/frontierairlines - Reddit
Has anyone found a way to talk to a human ? Their 800 number now offers only chat. Which I have been on for 4 hours and not one agent has responded.
you’ll have to continue typing “customer service” on chat to get a human to help you. It is a slow process but they have helped me w my issue in the recent past.
No. No more phone support anymore. Online chat is your only choice. Put your issue in bullet points and send it via email if not urgent. If urgent, use chat. Twitter worked for me. Within 5 mins I was able to sort out my issue via direct message. 11K subscribers in the frontierairlines community.
A good customer service experience isn't having you take codes and links. They fix it and send you an email with any booking codes or anything you need afterward. It's the CSR's job to fix the problem, not yours.
CALL US. Passengers who are Elite loyalty members or customers that have either upcoming travel within 24 hours or recently completed travel within 24 hours can call us at 801-401-9000 for assistance. CHAT OR TEXT WITH US. Can't find what you are looking for? We are here to help if you have questions. Chat With Us 24/7. CHAT WITH US.
Getting rid of phone service generally leads to happier customer service agents, which leads to better service for many reasons. Someone in a good mood is much more likely to try to find a compromise that benefits the customer.
