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  1. gdexpress.com › contact-usContact Us - GDEX

    Call our Customer Service Hotline: 03-6419 5003 to talk to our Service Quality Unit (SQU) If your matter is urgent, please call us. Otherwise, we recommend submitting an online enquiry.

  2. You can track your parcel quickly and easily via GDEX’s Tracking tool. Simply enter your consignment number or customer reference number to track your shipment.

  3. GD Express Sdn Bhd (GDEX) was formed in 1997 to provide express delivery service for both the domestic and international markets. It operates a network of 136 stations, comprising 59 branches, 2 affiliate stations, 52 agents and 23 lodge-in centres throughout East and West Malaysia.

  4. To track your GDEX shipment, you can follow these steps: 1. Visit https://gdexpress.com/tracking/. 2. Enter your tracking number in the provided field. The tracking number is typically provided to you by the sender or can be found on the receipt or shipping confirmation email. 3.

  5. Every parcel sent via GDEX is assigned a unique tracking number, which is pivotal for monitoring the progress of the delivery. Customers can enter this tracking number on GDEX’s website or our online shipment tracking platform to receive real-time updates on their shipment's status.

  6. General Line : 03-7787 2222 I CS Hotline :03-6419 5003 I Fax :03-7785 6818. Do you have questions for us? GDEX Customer Care provides A to Z answer to help you in getting the best service on your courier shipment.

  7. To track a shipment, customers simply need to enter their tracking number on the GDEX website, mobile app, or a third-party shipment tracking platform. The tracking system will then provide real-time updates on the shipment's location, status, and estimated delivery date.

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