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  1. Read the Southwest Vacations terms and conditions for information on our change policies. To make changes to your reservation, please email Southwest Vacations at customerservice@southwestvacations.com or call Southwest Vacations Customer care center at 1-800-243-8372 during regular operating hours.

  2. If you cancel your booking within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit TM (depending on the fare) to buy a future flight.

  3. Find all the information you need about Southwest's travel funds policies and refunds, or how to request a reimbursement.

  4. If booked with Wanna Get Away® or with Wanna Get Away Plus™ fare class and you cancelled your flight at least 10 minutes prior to travel, the air portion of your booking will be refunded in a Southwest Airlines air credit, which may be used on a future trip with Southwest Vacations.

  5. Your refund request must contain the following information: Customer name, Southwest Airlines confirmation number, Southwest Vacations confirmation number, and original scheduled date of departure. If you booked a trip through Southwest Vacations, please call Southwest Vacations Customer care at 833-446-7335.

  6. Cancel for Any Reason Waiver: You may cancel your vacation for any reason prior to departure and receive a full refund for your vacation booked through Southwest Vacations. Your refund is made in the original form of payment.

  7. Change or cancel your flight with no change fee when you book a flight on Southwest Airlines.