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Vayama advertises 24/7 phone customer support which is one of the reasons I was interested in them. I called on a Friday afternoon, PST. Again, not to bad mouth, just to relate my own experience.
I have received horrible customer service directly from an airline, and also excellent customer service. I've also never seen a cheaper price booking through Vayama, unless it was a mistake fare, than booking directly through the airline .
You can check your CC balance at any time. No need to wait for a statement. And I'm surprised that an experienced traveler didn't bother to check in online 24 hours before the flight.
Vayama searches three different types of airlines to find cheap airfares available: A Carriers: Here you will find all your favorite airlines and alliances; United Airlines, British Airways, Singapore Airlines, Delta Air Lines, Air France, KLM etc. These airlines offer global coverage and mileage programs and are very well known to the ...
Please select your location. Africa. South Africa (English)
I've just booked a flight to BKK and am now informed by the airline that the ticket was promotional fare, and seat assignment cannot be made until 24 hours prior to the flight. In no way did the Vayama site indicate, prior to ticket purchase, that seat assignment would not be available until later.
