Αποτελέσματα Αναζήτησης
30 Μαρ 2022 · Customer service representatives listen to customer concerns, answer customer questions and provide information about the company’s products and services. In some cases, customer service...
3 Φεβ 2022 · The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
2 Σεπ 2021 · The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.
Outstanding customer service is crucial for businesses, involving knowledgeable reps, various communication channels, and exceeding expectations. LiveAgent software enhances customer service with features like automated ticketing and real-time interactions.
5 Οκτ 2022 · Be specific in your job overview. In your overview, highlight the essential qualities of your customer service team. You should demonstrate to candidates that the customer service team is essential to the success of the company as a whole.
11 Ιουν 2024 · Proactive: Anticipate customer needs and offer help based on past interactions or purchase history (before they reach out). Personalized: Know what your customers want and treat them accordingly. You can ask questions, conduct surveys, and note their preferences to build a sense of connection.
Getting started. Job description. Interview questions. How to write a customer service representative job description. You can attract and hire the ideal candidate by creating an...
