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As we work to locate your baggage, we’re here on the phone if you need assistance. Start by filling out the submit a claim form using your Baggage Service Number, if you’re in the United States. If you’re outside of the United States, find assistance by calling our country-specific customer-service phone numbers. Within The United States
Visit Carry-On Baggage to find sizing and requirements for carry-on bags; Customers may check in, select the number of bags they plan to check and pay for or redeem miles (domestically, at most airports) toward bags during the 24-hour check-in window on delta.com, in the Fly Delta app or at a kiosk upon arrival at the airport
If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. Complete the online claim form, giving us details on your itinerary and property.
To speak with a representative about a new or existing reservation, call 800-221-1212. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. If you are a SkyMiles member, have your SkyMiles account number available to expedite your call.
Before you report your lost luggage, wait an extra 30-40 minutes for your bags. Look outside of your designated baggage claim area and search the other carousels just in case it was misplaced. If you don’t see your bag still, there are a few steps you can take to help reclaim it.
If you need to contact us, we're here to help. Customer help and technical support. Get online and mobile banking support, or help with your account. Call Chase Customer Service: 1-800-935-9935. Get support from Chase Accessibility Services. We also accept operator relay calls. Connect with us on social media.
