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5 Μαΐ 2022 · The Federal Trade Commission has moved to stop internet service provider Frontier Communications from lying to consumers and charging them for high-speed internet speeds it fails to deliver. Under a proposed order with the FTC and two California law enforcement agencies, Frontier will be prohibited from tricking consumers about its slow ...
19 Μαΐ 2021 · The complaint alleges that Frontier violated the FTC Act and various state laws by misrepresenting the speeds of Internet service it would provide consumers and engaged in unfair billing practices for charging consumers for a more expensive level of Internet service than it actually provided.
Pattern of Complaint: On May 13 and May 25, 2022, BBB contacted Frontier communications regarding a high volume and pattern of serious complaints. BBB received a high volume of complaints...
5 Μαΐ 2022 · The FTC alleged in a May 2021 complaint that Frontier failed to deliver on promised internet speeds. The FTC's complaint against the company included "baseless allegations and disregarded...
If you have questions about a problem you are having with your Internet service and want to read more about common Internet issues raised with the FCC, see our consumer guides. If our consumer guides do not address your issue, another option is to file a complaint.
Frontier Communications. Document Type: Order. Bureau (s): Consumer and Governmental Affairs. Description. Granted the complaint regarding the unauthorized change of subscriber's telecommunications carrier. DA/FCC #: DA-11-1294.