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Enter your address to see if there's an outage in your area that may be affecting your service. Do you have a service outage? If you’ve lost connection, check to see if there is a service outage in your area before you reboot your equipment.
Our customer service team offers the general and technical support you need. Call, chat or use our self-help tools. Multilingual support is also available.
Frontier Customer Support. Help is just a click away. I’m an existing customer. Report a Frontier service outage. Resolve technical or account issues. Move or upgrade services. I’m a new customer. Call for available plans in your area. Get help choosing a package. Ask questions about Frontier service. Manage your account with the MyFrontier App.
Service Outages. Are you having a service outage? Enter your billing telephone number* below to see if there is an outage at your address. Billing Telephone Number* *This is your Frontier telephone number or the first 10 digits of your Frontier account number. Need updates on area service outages?
Ask your agent for details specific to your area. Contact the Frontier team today for help with your internet, fiber, or home phone services. You can also add services or check for availability by calling 855-981-4538 to get started.
Restart your router. Troubleshoot if you have no dial tone. Troubleshoot your internet connection. Visit our Support Wizard. Do you have cellphone service? With your Frontier apps, you can access your account, pay your bill, and watch TV. Don't have them? Download them today to be prepared. MyFrontier mobile app: Android or iOS version.
Is There a Service Outage? Check to see if there’s a service outage where you live. If you have no internet connection, use your mobile device to visit the link below. For repair, call 1.800.921.8104 and follow the prompts. Check for a service outage. How Can I Improve My Internet Connection?
