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  1. Access Retirement Online. Members, retirees and beneficiaries can sign in to personal accounts. Employers can sign in to do business with NYSLRS.

  2. If you have trouble using Retirement Online or are unable to register for an account, please call our Contact Center at 866-805-0990 or 518-474-7736 in the Albany, New York area. You may also send us a message using our secure contact form .

  3. Online Availability: Mon, Wed & Fri: 7:00 am to 10:00 pm EST/EDT. Tue & Thu: 7:00 am to 6:00 pm EST/EDT. Sat & Sun: 6:00 am to 11:00 pm EST/EDT. Visit our Retirement Online sign in page for the most current online availability information. Go to Sign In. Are Your Beneficiaries Up to Date?

  4. Our automated phone service can also tell you your current COLA amount and rate. Call 866-805-0990 (518-474-7736 in the Albany, New York area), press 2 for retirees and follow the prompts. Once COLA payments start, they continue automatically and your benefit will be adjusted every September.

  5. Members can view benefit information, update contact information, view and update beneficiaries, apply for a loan, estimate your pension and payment option amounts, request to purchase service credit, apply for retirement and more. Sign in to your account now.

  6. Online Availability: Mon, Wed & Fri: 7:00 am to 10:00 pm EST/EDT. Tue & Thu: 7:00 am to 6:00 pm EST/EDT. Sat & Sun: 6:00 am to 11:00 pm EST/EDT. Visit our Retirement Online sign in page for the most current online availability information. Go to Sign In.

  7. MyNYCERS Login. Manage Your Retirement with Ease! With just a few clicks you can: Check the status of your transactions, such as retirement applications and address change requests. View select documents, such as 1099-R Statements, Option Election Letters and Pensioner Award Letters. Schedule, reschedule and cancel appointments. And more!

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