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Start a chat using the icon in the bottom right corner of the page. Regular chat hours are daily, 7 am - 1 am ET. Call toll-free. We’re available to take your call 7a-1a EST, 7 days a week: 800-OLD-NAVY (1-800-653-6289) For customers with hearing impairments: Please dial 711 for relay service. Contact Us.
Card Services P.O. Box 8801 Wilmington, DE 19899-8801. By phone: 1-866-225-9725. What you need to provide: Your name and address; A day time telephone number where we can contact you; A clear description of your concern or problem
Already have an Old Navy Credit Card? How do I activate my card? Gap Inc. Credit Cards are issued by Synchrony Bank. You can activate your card with Synchrony Bank online, or by calling: Old Navy Credit Card: 866-450-8389; Navyist Credit Card: 866-450-8393. Where can I get information about my account?
Get 30% Off Your First Purchase at Old Navy with the Navyist Rewards Mastercard®
Customer Service | Old Navy. Top Customer Questions. How do I return or exchange an item I bought online? What's the status of my order? Can I track the shipment of my order? Can I change or cancel my order? Returns & Exchanges. If it's too big, too bright, or just not you, we're happy to help you return or exchange your purchase.
800-653-6289 (from inside the U.S.) Please dial 711 for relay service. Regular call hours are daily, 7 am-1 am ET
Forgot username or password? Set up online access. Manage your credit card account online - track account activity, make payments, transfer balances, and more.
