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  1. Find out how to contact us to change your booking, call your local Qantas Office, contact us in Australia on 13 13 13, search our FAQs, provide feedback and more.

    • Online Help

      1. Click the three black bars at the top right of the screen...

    • Changing

      Need to change the departure or arrival city? If your...

    • Qantas Za

      Country or territory Contact Opening hours; Chile: 800 004...

    • Qantas GB

      Country or territory Contact Opening hours; Chile: 800 004...

  2. Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.

  3. Customers who require special assistance, unaccompanied minors or large groups, please make yourself known to our friendly customer service agents on Level 1 who will be able to assist you with the check-in process.

  4. Choose short-term or long-term self-parking in the secure multi-storey domestic car park, or take advantage of the T3 Qantas Valet parking service, located on the arrivals level on Shiers Avenue at Sydney Airport. Looking for the best rates at P2 Domestic Airport car park?

  5. You can change your flight, check in online, add special requests, update your contact details, request a frequent flyer upgrade at qantas.com and more. For all other requests use the contact numbers shown, or search our FAQs for answers to frequently asked questions.

  6. Hassle-Free Experience: Just show up, hand over your keys to the valet staff at the valet car park, and head straight to your flight. 24/7 Customer Service: Whether you're flying out early or landing late, our customer service team is always ready to assist.

  7. Valet parking is located on the arrivals level within the Qantas domestic terminal at the eastern end of Terminal 3, and operates from 5am to 11.30pm. Call Qantas Valet +61 (2) 9667 6017 for more information.