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  1. If you cancel your booking within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit TM (depending on the fare) to buy a future flight.

  2. For specific flight information, you may check flight status. Stay up to date on all information regarding weather advisories, travel restrictions, entry requirements, and other instances that may impact your travel plans.

  3. Most flights can be changed or canceled through our website or the Southwest app without needing to call. Look for the Manage Reservations option on our website or app, pull up your reservation, and then tap or click either the Change or Cancel option.

  4. Find answers to all of your travel and flight-related questions and view common FAQ articles regarding your travel experience when you fly with Southwest Airlines. Find all the information you need about Southwest's travel funds policies and refunds, or how to request a reimbursement.

  5. If you decide not to travel as a result of a significant flight delay or Southwest-initiated cancellation, you can cancel your reservation and then either a) request a method-of-payment refund or b) hold the value of the ticket as a flight credit that you can use to buy a future flight.

  6. 7 Σεπ 2023 · Recent changes to COVID policies. A lot has changed over the past two years, and airline regulations are no different. Here’s what Southwest COVID policies have been implemented or changed...

  7. If you have been exposed to someone with a respiratory virus, have symptoms, or tested positive, please follow current Centers for Disease Control and Prevention (CDC) guidance regarding isolation. If you need to rebook or cancel, please access your reservation online and follow the prompts to do so.