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Read the Southwest Vacations terms and conditions for information on our change policies. To make changes to your reservation, please email Southwest Vacations at customerservice@southwestvacations.com or call Southwest Vacations Customer care center at 1-800-243-8372 during regular operating hours.
Before and during your trip. All numbers listed below are toll-free unless otherwise noted. Additionally, you may need to use a landline when calling some international phone numbers. General Questions. 1-800-I-FLY-SWA (1-800-435-9792) Calling from Aruba. 588-2900. Calling from Bahamas. 1-855-202-3403.
If you cancel your booking within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit TM (depending on the fare) to buy a future flight.
Changes and Cancellations. Most flights can be easily canceled on our website or in our app without needing to call. Look for the Manage Reservations option on our website or app and then tap or click the Cancel option.
Your refund request must contain the following information: Customer name, Southwest Airlines confirmation number, Southwest Vacations confirmation number, and original scheduled date of departure. If you booked a trip through Southwest Vacations, please call Southwest Vacations Customer care at 833-446-7335.
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Change or cancel your flight with no change fee when you book a flight on Southwest Airlines.
