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  1. Read the Southwest Vacations terms and conditions for information on our change policies. To make changes to your reservation, please email Southwest Vacations at customerservice@southwestvacations.com or call Southwest Vacations Customer care center at 1-800-243-8372 during regular operating hours.

  2. If you cancel your booking within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit TM (depending on the fare) to buy a future flight.

  3. Contact numbers. Before and during your trip. All numbers listed below are toll-free unless otherwise noted. Additionally, you may need to use a landline when calling some international phone numbers. General Questions. 1-800-I-FLY-SWA (1-800-435-9792) Calling from Aruba. 588-2900. Calling from Bahamas.

  4. Cancel flight. Need more assistance? Find the best way to get in touch with us. Find information about how to cancel your flight if you no longer want to travel.

  5. Please contact Southwest Vacations' Customer Care at (800) 243-8372 to change or cancel your reservation. All changes and cancellations must be received and confirmed by Southwest Vacations' Customer Care prior to departure.

  6. If you booked a trip through Southwest Vacations, please call Southwest Vacations Customer care at 833-446-7335. Business hours are: Monday - Friday 8:00 am - 9:00 pm CST, Saturday 10:00 am - 6:00 pm CST, Sunday 10:00 am - 6:00 pm CST. Refunds will be processed to the original form of payment.

  7. Change or cancel your flight with no change fee when you book a flight on Southwest Airlines.