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If you cancel your booking within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit TM (depending on the fare) to buy a future flight.
- Travel Funds, Refunds, and Reimbursements | Southwest Airlines
Find answers to all of your travel and flight-related...
- Change or Cancel Flight | Southwest Airlines
Most flights can be changed or canceled through our website...
- Travel Funds, Refunds, and Reimbursements | Southwest Airlines
Read the Southwest Vacations terms and conditions for information on our change policies. To make changes to your reservation, please email Southwest Vacations at customerservice@southwestvacations.com or call Southwest Vacations Customer care center at 1-800-243-8372 during regular operating hours.
If you have been affected by a Southwest-initiated cancellation, you can self-serve and change each flight date/time in your original reservation, both the impacted and non-impacted, by up to 14 days from your original travel date and up to two times at no additional cost.
Find answers to all of your travel and flight-related questions and view common FAQ articles regarding your travel experience when you fly with Southwest Airlines. Find all the information you need about Southwest's travel funds policies and refunds, or how to request a reimbursement.
Check Flight Status. Get up-to-date information by completing the form below. Change of Heart? No change fees*. Reach us at 1-800-I-FLY-SWA (1-800-435-9792) or online at least 10 minutes before departure time. *Fare differences may apply.
Most flights can be changed or canceled through our website or the Southwest app without needing to call. Look for the Manage Reservations option on our website or app, pull up your reservation, and then tap or click either the Change or Cancel option.
If you are not transferred, please click /flight/flight-status-select.html to continue. Check Flight Status | Southwest Airlines Get up-to-date flight information and sign up for flight status alerts.
