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If you have an enquiry about a purchase you made through the VisitBritain Shop, please contact the team directly to ensure the quickest possible response. Go to the VisitBritain Shop homepage. Customer information from the VisitBritain Shop. Submit a request to the VisitBritain Shop.
Need to get in touch with us? TUI’s dedicated team of travel experts are on hand to help, whether you’re looking to book an appointment in store or get in touch with our contact centre.
To make a new booking please call: 0800 408 4048. For special assistance. To request special assistance at UK and resort airports, or to generally ensure that less mobile customers have a happy holiday, please call us on: 0333 033 9985. Lines are open 6 days a week, Monday to Friday 9:15am – 5:30pm, Saturday 9am – 5:30pm and Sunday Closed.
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
Call: 01904899568. Open: 09:30am - 5:30pm. VIEW BRANCH DETAILS. As the largest independent travel agency Hays Travel find the nearest of our 500 branches or stores across the UK, and pop in so our amazing team can help with your holiday plans.
Telephone: 1-877-4282228. Monday - Friday, 7am - 3pm. Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings. Please contact your preferred travel agent for bookings of 10 or more people travelling together. Contact British Airways Holidays.
The easiest and quickest way to get in contact with us is through our live chat service. If you write to us, we aim to reply to general questions within 14 days. More complex or specialised enquiries may take us up to 28 days to respond as we’ll need a little longer to investigate and review.
