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Pre-travel enquiries. If you have a booking that is yet to depart, you can either see our pre-travel help page, or contact our Pre-Travel team – look for your holiday type below and call the number that’s listed. If you're a British Sign Language (BSL) user, you can now contact us via SignLive.
- Contact US
If you have a booking that is yet to depart, you can either...
- Pre-Travel Help Page
See gov.uk/foreign-travel-advice - for FCDO travel advice...
- TUI Holidays
We're part of TUI Group - one of the world's leading travel...
- TUI Flight Delay Claim
It’s important that all fields are completed, and with...
- Ask a Question
70 days or more before travel: Loss of full deposit 69 - 63...
- Flight Delay Compensation
See gov.uk/foreign-travel-advice - for FCDO travel advice...
- Shop Finder
TUI STORE FINDER. Our expert travel professionals across our...
- Login to Your Account
Find a TUI UK store near you. TUI Store Finder. Find all...
- Contact US
TUI STORE FINDER. Our expert travel professionals across our UK stores are ready to help you find the perfect holiday. SEARCH FOR YOUR NEAREST STORE. Use my current location. Find your nearest TUI store or browse our directory. Speak to one of our travel experts. Call us now on: 0203 451 2688. Opening times: 08:00-20:00 Mon - Fri. 08:00-18:00 Sat.
To request special assistance at UK and resort airports, or to generally ensure that less mobile customers have a happy holiday, please call us on: 0333 033 9985. Lines are open 6 days a week, Monday to Friday 9:15am – 5:30pm, Saturday 9am – 5:30pm and Sunday Closed.
How to contact us before your holiday. Start a chat or WhatsApp us. Need support with your existing booking? Get in touch on Chat or WhatsApp! Both are available 10am - 5pm, Monday - Saturday. Our WhatsApp number is +447723475678. Save it in your phone and drop us a note, then leave it with us and get on with your day!
Use our branch finder for the details of your local Hays Travel team. If you made a booking over the telephone or on our website and have a pre-travel query, please contact our Customer Services team on 0333 033 9985, please make sure you have your booking reference ready.
Trailfinders Contact. Find your local Travel Centre. Trailfinders Contact Details. call CALL. Our phone lines are open:- Monday to Friday: 8am - 8pm. Saturday & Bank Holidays: 9am - 6pm. Sunday: 10am - 6pm. Tailormade Travel Worldwide. 020 7084 6500. Cruise Trailfinders. 020 7084 6502. First & Business Class Travel. 020 7084 6503.
Call: 01904899568. Open: 09:30am - 5:30pm. VIEW BRANCH DETAILS. As the largest independent travel agency Hays Travel find the nearest of our 500 branches or stores across the UK, and pop in so our amazing team can help with your holiday plans.
