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By completing the 1 day Customer Service - Exceeding Expectations course with Odyssey Training, students can understand the fundamental principles of excellent customer service delivery,...
Here's a comparison between bad and good customer service with sample scenarios. This is not only for call center agents but for anyone who works in customer...
7 Φεβ 2017 · Good vs. Bad customer service - YouTube. Amoon Alkandari. 182 subscribers. Subscribed. 555. 165K views 7 years ago. -- Created using PowToon -- Free sign up at...
11 Νοε 2019 · Customer Service vs. Customer Experience This unique training video invites you to participate in an eye-opening exercise. The video has you list five brands or businesses to which you are loyal, note how often you go there, and write why you keep going back.
2. Poor vs. Great Customer Service. This video offers two role-played examples of customer service, one good and one bad. It highlights the importance of customer service and how it can make a difference in someone’s experience.
9 Σεπ 2019 · Learn about the difference between good and bad customer service by reading about these two real-life customer service interactions.
14 Ιουλ 2022 · Learn from support leaders at top companies about how they've streamlined their operations to create a better customer experience. Explore a list of the most current customer service videos, including TED talks, training tips, tutorials and CX thought leadership.
