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Talk with an agent. Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.
United Customer Contact Center. If you’d like to buy a ticket or change existing reservations or tickets, start by choosing your current location from the list below. You can always purchase tickets without a service charge on united.com.
Customer Care. Have a compliment or complaint, or want to let us know about a recent experience? Fill out the information below to start a request with our Customer Care team.
Have a compliment or complaint, or want to let us know about a recent experience? Fill out the information below to start a request with our Customer Care team.
If you do not see your country listed, call our main English language number, 1-800-UNITED-1 (1-800-864-8331). We also have reservation numbers in other languages. Customers who use TDD or TTY devices should call 1-800-323-0170.
MileagePlus customer service. Visit the MileagePlus ® Service Center for answers to common account questions. If you need additional help, there are two ways to contact us.
U.S. and Canada reservations contact information. For ticketing, reservations or ticket changes, contact us using the information below. We suggest visiting the Flight Search and Manage Reservations sections before contacting us, as you may be able to book or change your reservation on united.com.
