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  1. Chat with Vietnam Airlines Virtual Assistant (VNA Chatbot) Convenient to look up and get answers quickly (24/7) for any questions a passenger has regarding itinerary information, ticket purchase, payment, and more.

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      Chat with Vietnam Airlines Virtual Assistant. Contact Us via...

  2. Chat with Vietnam Airlines Virtual Assistant. Contact Us via Social Media. Contact with Our Branch Offices. Frequently Asked Questions. Vietnam Airlines is proud to be a leading 4-star global airline.

  3. 2 Μαρ 2021 · Vietnam Airlines is the first airline in Vietnam to use a Chatbot for customer support at our website www.vietnamairlines.com and on our Facebook account. The next level of customer care, a Chatbot is available 24/7 for all customer enquiries, complimenting our traditional support channels via phone and email.

  4. 10 Απρ 2024 · Posts about good customer service are few and far between, so I thought I would share a recent experience. I had booked a flight from HCMC to Hanoi, when I had to change plans, so I sent an email to Vietnam Airlines requesting a refund.

  5. 1 Ιαν 2024 · I’ve used Vietnam Airlines for 20 years, the service is fine but the customer service is horrendous. Refunds or almost impossible to get, and the latest problem I’ve encountered is inter-airline cooperation.

  6. Therefore, trivago cannot manage or cancel your reservation, but we’ll do our best to bring you into contact with the booking site, as their customer service teams are in the best position to answer all booking-related questions.

  7. Trụ sở chính 03 Hung Vuong Street, Phu Hoi Ward, Hue City, Thua Thien Hue Province, VietNam. Hotline 19006686. Chăm sóc khách hàng customercare@vietravelairlines.vn

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