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  1. Help with your bags. Contact us for help with: Delayed bags. Damaged bags. Missing items. Mishandling of items. Delayed or damaged baggage.

  2. If your bag is delayed or damaged, you can file a report on the go and may not need to visit the airport Baggage Service Office. How it works: Find our sign with a QR code at Baggage Claim. Scan the QR code or visit the site using your device.

  3. 3 Ιαν 2024 · For delayed or damaged bags, call the Central Baggage Resolution Office at 1-800-847-4152 or contact American Airlines customer service through their online form for follow-ups. Properly Reporting a Baggage Claim.

  4. Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.

  5. Contact AA - Baggage File Locator Location. Finding the Baggage File Locator. If you filed a claim report with Baggage Service upon arrival, you should have received a Property Irregularity Receipt (PIR) similar to ones shown below. For flights on American Airlines or American Eagle click here. For Flights on oneworld partner carriers click here.

  6. Contact your airline first if you have a problem with lost suitcases or other items. View map of airline locations. Then check with restaurants, taxis, buses, and other services before checking with the LAX Airport Police Lost & Found.

  7. Customer service and support for questions about bags including delayed, damaged or missing bag status.