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  1. Help with your bags. Contact us for help with: Delayed bags. Damaged bags. Missing items. Mishandling of items. Delayed or damaged baggage.

    • Contact American

      It's easy and convenient – just find your trip using your...

  2. If you can't submit online, you can send your claim and verification items along with a completed Passenger Property Questionnaire by mail. Keep in mind it may take longer for us to receive it through the mail and our response may be delayed. American Airlines Central Baggage P.O. Box 619619 DFW Airport, TX 75261-9616

  3. 3 Ιαν 2024 · For delayed or damaged bags, call the Central Baggage Resolution Office at 1-800-847-4152 or contact American Airlines customer service through their online form for follow-ups.

  4. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  5. Finding the Baggage File Locator: If you filed a claim report with Baggage Service upon arrival, you should have received a Property Irregularity Receipt (PIR) similar to ones shown below. For flights on American Airlines or American Eagle click here. For Flights on oneworld partner carriers click here. American Airlines or American Eagle

  6. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  7. Customer service and support for questions about bags including delayed, damaged or missing bag status.