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  1. 13 Ιουν 2023 · Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as: Answering questions and...

  2. 14 Μαΐ 2019 · Customer support is the process of solving any customer challenges and pain points immediately via phone, email, live chat, tickets, or social media. Customer support not only ensures a smooth user experience but also strengthens the trust and loyalty between a brand and its customers.

  3. 6 Μαρ 2024 · How can customer support help elevate the voice of the customer throughout your business? How can you involve your support team in key business decisions like product roadmap or marketing strategy? 10 strategies for delivering great customer support. Good customer support means meeting customer expectations each and every day.

  4. Customer service is the support that organizations offer to customers before and after purchasing a product or service. In customer service, the organization's representative values both potential and existing customers equally.

  5. Customer support refers to the people and interactions that help customers who use a businesss service or product. Help can include answering a question, providing training or installation, and of course, troubleshooting an issue.

  6. Customer service means the support a business provides to its customers that includes post and after-sales service. It can make it a lot easier for the customers and make their experience memorable with a business.

  7. 15 Σεπ 2023 · At Help Scout, we define modern customer support as the act of providing timely, empathetic help that keeps customers' needs at the forefront of every interaction. Instead of the stereotypical view of customer service as a cost center, customer support teams are the face of the company.

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