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You can log in to Digital Banking to see your rewards balance, redeem points and manage your account. How do I get customer support for my rewards? You can contact the First Citizens Rewards Center by calling 866-645-1694 .
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You can log in to Digital Banking to see your rewards balance, redeem points and manage your account.
When calling Bankcard Services (800-543-9000), you'll first be asked questions to authenticate your account. If you're unable to authenticate, you'll be sent to speak to a representative. The following self-serve options are available when Bankcard Services is selected: Make a payment; Check your card balance; Report travel; Freeze or unfreeze ...
Contact us using any of the following options: Via the WhatsApp option within the App. Contact our Credit Card Centre via a secure message using First Citizens Online Banking. Send us an email at creditcardrewards@firstcitizenstt.com. Important to note: – Your monthly statement reflects miles earned for each cycle.
Using SMS Banking is as simple as sending a short command via SMS to the First Citizens shortcode 34778 (FIRST). Type “Bal Sav1” as a SMS. The format to be used is Bal (space) account_nickname; Send to shortcode 34778 (FIRST) You will receive a SMS which will state the available balance on the account you nicknamed as Sav1.
Using SMS Banking is as simple as sending a short command via SMS to the First Citizens shortcode 34778 (FIRST). Type “Bal Sav1” as a SMS. The format to be used is Bal (space) account_nickname; Send to shortcode 34778 (FIRST) You will receive a SMS which will state the available balance on the account you nicknamed as Sav1.
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