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  1. 12 votes, 43 comments. Does anyone have an email or phone number to call? Spoiler alert: chat wasn’t much help.

  2. you’ll have to continue typing “customer service” on chat to get a human to help you. It is a slow process but they have helped me w my issue in the recent past.

  3. I have spent over 7 hours on hold on the phone this week. I have also tried to send a Facebook message and use their live chat several times. I haven’t gotten any response.

  4. No. No more phone support anymore. Online chat is your only choice. Put your issue in bullet points and send it via email if not urgent. If urgent, use chat. Twitter worked for me. Within 5 mins I was able to sort out my issue via direct message. 11K subscribers in the frontierairlines community.

  5. As an additional point, it is easier to get people to respond to Post-Contact Surveys within the context of Live Chat and Email, as most people hang up the phone immediately after a CS call, while an email asking the customer to complete a survey can be completed days later and a survey after a live chat is much easier to complete while multi ...

  6. CALL US. Passengers who are Elite loyalty members or customers that have either upcoming travel within 24 hours or recently completed travel within 24 hours can call us at 801-401-9000 for assistance.

  7. 19 Δεκ 2022 · Now, flyers needing assistance must either use a 24-hour live chat available on the airline's website, reach out on social media channels, send an email or file a written complaint, per the airline. To test out Frontier's new online customer service portal, I put on my investigative reporter hat and bought a cheap one-way ticket for a flight I ...