Αποτελέσματα Αναζήτησης
18 Απρ 2024 · A guest service agent, also known as a hotel receptionist, provides front desk services to guests, ensuring their stay is enjoyable and problem-free. They handle everything from check-in to check-out and often are the first ones to address any guest complaints or issues.
8 Μαρ 2022 · Guest service representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters.
Here’s a breakdown of key roles and responsibilities: Front Desk Agents/Receptionists: These staff members are often guests’ first point of contact. They handle check-in and check-out procedures, answer inquiries, provide information about the hotel and its amenities, and assist with guest requests.
15 Ιουν 2024 · A guest service agent works in the hospitality industry to create a positive customer experience for guests. This involves making reservations, answering questions, and using their knowledge of local attractions and dining options to make personalized recommendations.
20 Φεβ 2024 · Guest Service Agent Job Duties. Greet guests upon arrival, check them into the hotel, and provide them with any necessary information regarding their stay. Handle reservation inquiries via phone, email, or in-person, ensuring to accurately book or modify room reservations according to guest preferences.
Guest Service Agents are responsible for providing excellent customer service to guests, including check-in and check-out procedures, answering questions about hotel amenities and services, and handling guest complaints or concerns.
29 Ιουν 2023 · This Guest Service Agent job description includes greeting guests, checking them in and out of the hotel, answering questions, and providing recommendations for local restaurants, attractions, and activities.
