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Welcome to help centre. We know there is a lot of information on our website, so we’ve set out this page to guide you in the right direction for whatever you need help on. Before you travel. Explore our destinations. Our partner airlines. Group travel. Travel advice, visas and entry requirements. Travel news.
If you have any questions, concerns or issues, we're here to help. Check here to find the answers to your questions here and get in touch with us if you need to.
Ways to contact us. Phone. 0344 209 2722. Live chat (existing bookings only) Click the red ‘ Need Help? Chat to us ’ icon in bottom right side of the page. Opening hours: 24 hours a day, 7 days a week. Deaf or Speech impaired. > Relay UK. Opening hours: Monday to Friday: 9am - 6pm.
Global I.T software issue. Last updated 19 th July 2024. We are aware of a global I.T software issue which is affecting various industries, including airlines. This is currently not impacting our flying programme, however flights may be subject to some delays.
Our free mobile app makes travelling easier. Book a flight on the move, check in, check the flight schedules and even use our 'remember where you parked' tool. Available to download from iTunes and Google Play.
Print or download your boarding pass to your smart phone. Check in now. Check in using our app. Check in online via our mobile app, and sort everything out while you're on the move for a hassle-free breeze through the airport. You can download it from the App Store or Google Play. Get the app.
What's new. • A fresh new home screen for easy access to everything you need for your next trip. • A dedicated Flying Club home page to show your personalised account info at a glance. • A...
