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Find answers to your questions about booking, checking in, refunds, baggage, COVID-19 and more. Contact customer care or get in touch with specialty desks for group, business, pet and club travel.
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Find out how to buy, change or update your tickets with United Airlines from different locations. See the service charges and contact options for ticket purchase or existing reservations.
Contact United Customer Care team for compliments, questions or complaints. Fill out the online form or sign in to MileagePlus account to start a request.
Fill out a form to share your feedback with United's Customer Care team. You can also check your request status, sign in to MileagePlus, or visit the Help Center for trip assistance.
If you do not see your country listed, call our main English language number, 1-800-UNITED-1 (1-800-864-8331). We also have reservation numbers in other languages. Customers who use TDD or TTY devices should call 1-800-323-0170.
MileagePlus customer service. Visit the MileagePlus ® Service Center for answers to common account questions. If you need additional help, there are two ways to contact us.
U.S. and Canada reservations contact information. For ticketing, reservations or ticket changes, contact us using the information below. We suggest visiting the Flight Search and Manage Reservations sections before contacting us, as you may be able to book or change your reservation on united.com.
