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Find out how to contact American Airlines customer relations online or by mail for compliments, concerns and questions about your past travel. You will need your confirmation code, ticket number, flight number and date of travel.
Online dispute resolution. Although we would ask that you reach out to American Airlines Customer Relations first, you can log your complaint with CAA’s Passenger Advice and Complaints Team (PACT) by completing the online complaint form via the CAA website.
Write to: Customer Solutions, The Automobile Association, Park Square, Birdhall Lane, Cheadle SK3 0XN; Call: 0344 209 0556; If you're getting in touch about a new complaint, we'll need your membership or reference number. If it's about an existing complaint, please quote your complaint case number.
Online dispute resolution. To make a complaint, contact our Customer Relations team and we’ll get back to you as quickly as possible. Contact Customer Relations. If you’re unsatisfied with the Customer Relations response, contact the Association of European Mediators (AME).
Chat with us live or get 24/7 answers to your questions. American Customer Service. Send us your comment, question or suggestion, or make a request. We'll be in touch as soon as we can. ( Required)
Contact American - Questions, Comments and Suggestions - American Airlines.
Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
