Αποτελέσματα Αναζήτησης
Customer Relations. Tel: +64 (0)9 366 2929. Fax: +64 (0)9 256 3531. Hours: 9:00am - 5:00pm (NZ time), Monday to Friday. Feedback. Please use our online form to submit your feedback here. Postal address. Air New Zealand Customer Relations. Private Bag 92007.
Freephone (within NZ): 0800 737 000. Phone: +64 (0)9 357 3000. Deaf or hearing impaired? Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services.
Manage your flight booking, find answers or provide feedback online. If your question or situation is complex, our friendly team is ready to assist you.
Change your flight. If you booked directly with Air New Zealand – on our website, the Air NZ app or through our Contact Centre, the best way to make changes to your flight is to manage it yourself online. When you sign in, we'll show you all the different changes you can make.
Please contact us for flight arrival or departure times or phone us on one of the local numbers below. Air New Zealand Reservations. New Zealand customers call: 0800 737 000. Australian customers call: 1800 132 476. UK customers call: 0800 028 4149.
Arrivals and departures. If your travel plans have been affected by a cancelled flight you can re-book by calling us on 1-800-262-1234. Please note that during a major disruption affecting multiple flights there may be some delay answering your call.
Check your flight status. Find the times and status for any Air New Zealand flight. Enter any Air New Zealand flight number for up-to-date arrival and departure times. You can check up to 48 hours before the flight. Download the Air NZ app to stay updated with real-time flight info on the go.
