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  1. Customer service and support for questions about bags including delayed, damaged or missing bag status.

    • Contact American

      It's easy and convenient – just find your trip using your...

  2. If your bag is delayed or damaged, you can file a report on the go and may not need to visit the airport Baggage Service Office. How it works: Find our sign with a QR code at Baggage Claim. Scan the QR code or visit the site using your device.

  3. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  4. 3 Ιαν 2024 · For delayed or damaged bags, call the Central Baggage Resolution Office at 1-800-847-4152 or contact American Airlines customer service through their online form for follow-ups.

  5. Finding the Baggage File Locator: If you filed a claim report with Baggage Service upon arrival, you should have received a Property Irregularity Receipt (PIR) similar to ones shown below. For flights on American Airlines or American Eagle click here. For Flights on oneworld partner carriers click here. American Airlines or American Eagle

  6. Customer service and support for questions about bags including delayed, damaged or missing bag status.

  7. Whether you require information about flights, reservations, lost or damaged luggage, customer relations, or the frequent flyer program, American Airlines has dedicated resources to help you. Contact Information