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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
- Baggage
Contact American; Bags; Bags Help with your bags. Contact us...
- Reservations and Ticket Changes
Not all international calls to American Airlines are...
- Trip Insurance
800-628-5404 (Toll-free) 804-281-5700 (Collect) From the...
- American Airlines Vacations
Need help with your vacation package or have questions about...
- Receipts and Refunds
Customer service FAQs Send us a letter Mail to: American...
- Technical Support
800-222-2377 (U.S. and Canada – toll-free) English – 24...
- Ticket Sales Centers
Opposite Caribbean Union Bank and West Indies Oil compound,...
- Special Assistance
Dial 711 to be connected through the National Relay Service....
- Baggage
Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Chat with us live or get 24/7 answers to your questions. American Customer Service
Contact AAdvantage for help with award travel or your account.
Ways to contact us. Phone. 0344 209 2722. Live chat (existing bookings only) Click the red ‘ Need Help? Chat to us ’ icon in bottom right side of the page. Opening hours: 24 hours a day, 7 days a week. Deaf or Speech impaired. > Relay UK. Opening hours: Monday to Friday: 9am - 6pm.
Tell us about something using our online forms; Find contact information; Chat live with us
