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Help Center. We are experiencing high call volume and long wait times due to a third-party global IT outage. If your needs are not urgent, please consider postponing your call and chat to avoid long hold times. Please visit our Help Center for more information.
Welcome to Help Center. Explore help articles. Search help articles. Flight. Book a flight using an airline credit. Airline-initiated schedule change. Change your flight. More. Refunds & Charges. Refund timelines, policies & processes. Get a receipt for your booking. Payment security and options. More. Lodging.
Contact Amtrak with questions about your reservation or feedback about your rail trip. Just share your your contact information and we'll be in touch.
If your needs are not urgent, please consider postponing your call and chat to avoid long hold times. Please visit our Help Center for more information. Your one-stop travel site for your dream vacation. Bundle your stay with a car rental or flight and you can save more. Search our flexible options to match your needs.
You can get purchas tickets and get travell information 24 hours a day by calling 1-800-USA-RAIL (1-800-872-7245). Julie , the Amtrak automated, voice-activated agent, is happy to help. Or, if you need live, personal assistance, just say "agent" or press the "0" button on your telephone.
Refunds and Charges. Refund timelines, policies & processes. Get a receipt for your booking. Troubleshoot declined payments. More.
Have a question, suggestion, or concern? We’re here to help you. Text with a Customer Service Representative at 268725 (AMTRAK), chat via Amtrak.com, send us an email, or give us a call at 1-800-USA-RAIL (1-800-872-7245) or TTY 1-800-523-6590.
