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12 votes, 43 comments. Does anyone have an email or phone number to call? Spoiler alert: chat wasn’t much help.
- Customer service agent : r/frontierairlines - Reddit
Has anyone found a way to talk to a human ? Their 800 number...
- Frontier Airlines shut down its customer service phone line
A good customer service experience isn't having you take...
- Frontier Airlines gets rid of telephone customer service : r/news - Reddit
As someone that has worked in customer service and now acts...
- Customer service agent : r/frontierairlines - Reddit
Has anyone found a way to talk to a human ? Their 800 number now offers only chat. Which I have been on for 4 hours and not one agent has responded.
A good customer service experience isn't having you take codes and links. They fix it and send you an email with any booking codes or anything you need afterward. It's the CSR's job to fix the problem, not yours.
you’ll have to continue typing “customer service” on chat to get a human to help you. It is a slow process but they have helped me w my issue in the recent past.
It comes off as a huge scam given all their customer service phone numbers lead to nowhere. UPDATE: drove to airport and service desk agent claimed to be livid the day person won’t answer the office phone when I call to request an update.
No. No more phone support anymore. Online chat is your only choice. Put your issue in bullet points and send it via email if not urgent. If urgent, use chat. Twitter worked for me. Within 5 mins I was able to sort out my issue via direct message. 11K subscribers in the frontierairlines community.
As someone that has worked in customer service and now acts as a quality assurance & analytics supervisor in Customer Service, my experience is that we can help you a LOT better if you contact via email or Chat.
