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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
- Support Options & Contact Us
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- Digital Services and Device Support
Need help with your Amazon devices and digital services,...
- Use Login With Amazon
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- Managing Your Account
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- Report Something Suspicious
To report suspicious phone calls or SMS/text messages to the...
- Security & Privacy
Learn how Amazon Customer Service protects your security and...
- Cancel Items and Orders
Go to Your Orders and select the order you want to cancel.;...
- Check The Status of Your Refund
How to check the status of your refund: Go to Your Orders;...
- Support Options & Contact Us
To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and follow the onscreen assistant. If you have security concerns about your account, review the Protect Your System Help page. Was this information helpful? Yes No.
Welcome to Help Center. How can we help? Flight. Book a flight using an airline credit. Change your flight. Airline-initiated schedule change. More. Refunds & Charges. Refund timelines, policies & processes. Get a receipt for your booking. Payment security and options. More. Lodging. Change your hotel or vacation rental booking.
Did you receive any unexpected SMS/E-mail/Phone call/Letters that appear to be from Amazon ? Be alert. Please do not open any links in the communication and report it as soon as possible here .
Important: Phone Calls. While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect. We recommend that you report any suspicious or fraudulent correspondence.
Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.