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  1. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.

  2. To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and follow the onscreen assistant. If you have security concerns about your account, review the Protect Your System Help page. Was this information helpful? Yes No.

  3. Welcome to Help Center. How can we help? Flight. Book a flight using an airline credit. Change your flight. Airline-initiated schedule change. More. Refunds & Charges. Refund timelines, policies & processes. Get a receipt for your booking. Payment security and options. More. Lodging. Change your hotel or vacation rental booking.

  4. Did you receive any unexpected SMS/E-mail/Phone call/Letters that appear to be from Amazon ? Be alert. Please do not open any links in the communication and report it as soon as possible here .

  5. Important: Phone Calls. While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect. We recommend that you report any suspicious or fraudulent correspondence.

  6. Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.

  7. To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.