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  1. It's best to claim weekly benefits or obtain benefit payment information online with your NY.Gov ID. Certify Online. or call 1-888-581-5812. If you use TTY/TDD, call a relay operator first at (800) 662-1220, and ask the operator to call the Telephone Claims Center at (888) 783- 1370.

  2. If you have difficulties with NY.gov ID, call the Contact Center at 800-833-3000 from 8:30 a.m. to 4:30 p.m. Monday - Friday Certify For Weekly Benefits by Phone The Telephone Claim Center is available toll-free during business hours to certify:

  3. Apply By Telephone. Call our Telephone Claim Center, toll-free during business hours to file a claim. 1-888-209-8124; Telephone filing hours are as follows: Monday through Friday, 8:00 am to 5:00 pm. If you file by phone, we offer translation services. Use your phone keypad to enter the number for the language you choose.

  4. Contact Telephone Claims Center (TCC) staff from 8:00 am to 5:00 pm, Monday through Friday. Contact the Unemployment Insurance Appeal Board The Board decides issues of benefit eligibility and unemployment insurance contribution liability.

  5. mybenefits.ny.govmyBenefits

    if you have a housing, food, utility, or heating emergency, please contact your local department of social services immediately. if you have a life threatening or medical emergency, please call 911.

  6. VDOM DHTML tml>. New York State Department of Labor - Unemployment Insurance Benefits.

  7. You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI). To file a Shared Work claim or to certify for weekly benefits, please sign in to your account below or create a new account.

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