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Refunds (request or status check) If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. If you bought your ticket from a travel agent or on another website, contact them for refund help.
- Request a Refund
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- Receipts and Refunds
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If you booked at least 2 days before departure, you can get...
- Request a Refund
If you booked at least 2 days before departure, you can get a full refund within 24 hours from the time you bought your ticket, no matter if it's refundable or non-refundable. A refundable ticket allows you to change or cancel your flight without a fee.
Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free.
Request a Refund. Simply enter your ticket number and passenger last name and go! We'll look up your ticket and advise you of your refund eligibility and options. Refund requests must be submitted individually for each ticket in a record locator.
Fully or partially unused refundable tickets may be submitted to American Airlines for possible refund. Many tickets contain fare restrictions that limit their refundable value and require fees and/or penalties to be deducted from any refund of the original ticket.
Email your Refunds question or comment to us. Travel Agencies with ARC/IATA or BSP may request travel agency refunds by selecting the appropriate email subject listed below. Ticket Number*
Refund request. You'll need to submit a separate request for each ticket number associated with your reservation. Seats and bags have a unique ticket number as well.
